I'm just not seeing any integration between ProProfs and SF that is very useful. Service Cloud by Salesforce is one of the world’s most popular and highly-rated customer service software solutions. Here's a look at how the cloud leaders stack up, the hybrid market, and … I am a Salesforce Consultant working on small to large scaled Salesforce implementation projects with my team. As an experienced salesforce exam taker, I can say some exams, like admin, are easier; while some are more difficult and tricky to crack. Browse from thousands of Service Cloud questions and answers (Q&A). Built on the Salesforce1 Platform, Service Cloud works to centralize and optimize the agent efforts, allowing them to handle customers' requests and manage cases. Features & Functionality: 4.3 / 5 "I self-implemented so the ability to quickly extend the package with flows was great." Case resolution time A. Salesforce Customer Secure Login Page. Login to your Salesforce Customer Account. A company has implemented Salesforce Service Cloud. Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Salesforce Service Cloud is a customer relationship management platform for customer service and support.Salesforce based Service Cloud on its Sales Cloud product, a popular CRM software for sales professionals.. Service Cloud enables users to automate service processes, streamline workflows and find key articles, topics and experts to support customer service agents. "We use Salesforce for our Client Services Teams and Sales side of the house. ... Salesforce is the world’s number one customer relationship management platform. Become a part of our community of millions and ask any question that you do not find in our Service Cloud Q&A library. Choose 3 answers B. Salesforce Certified Professionals form a unique community with Salesforce as its hub.Individuals can take advantage of the networking and professional growth opportunities which according to the research is a much more poignant aspect of the value of certification that was previously envisioned. Become a part of our community of millions and ask any question that you do not find in our Service Cloud Q&A library. My team and I cleared over 20 Saleforce certifications. I eventually need to be able to see what tests were taken and the grades in salesforce. Whether by phone, web, chat, or email, this customer support software enables agents and customers to quickly connect and solve customer problems. Salesforce COO Bret Taylor announced “Hyperforce” during Marc Benioff’s opening keynote at the virtual version of the supplier’s 2020 Dreamforce event in San Francisco. We use ProProfs for test taking and quizes. 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